Tue, 21 Sep 2021 06:00:34 GMT
My passport has been stuck with the courier for ages – I’ve missed my holiday and I need to open bank accounts
I recently applied for a passport renewal and this was processed quickly by HM Passport Office.
Now it is with its courier, TNT, to deliver, I have come to a dead end. For a week I have been trying to arrange delivery through the tracking service but it keeps pushing the date back by a day at a time. I have called the deliveries number three times, and waited an hour to be connected before being disconnected.
Source link for full text: https://www.theguardian.com/uk-news/2021/sep/21/going-nowhere-soon-as-passport-problems-mount